View all previous apple orders9/5/2023 ![]() ![]() Edits to the default email address will only take effect for future orders. To edit the default email address on your account, sign in to online Order Status (opens in new window) and navigate to Account Settings. You can update your email address on the Your Orders page of online Order Status (opens in new window). If you didn’t receive an Order Acknowledgement or Shipment Notification email, we may have an incorrect address, or the emails are stuck in your spam or junk email folder. Updates will take effect for future orders. To edit your default shipping address, select Change your default shipping or billing info on the Your Account page of online Order Status (opens in new window). Read the Check Order Status section above for more information on order status messages. If your order is in Order in Progress status, you may be able to edit your shipping address on the Your Orders page. To edit or delete an Apple Gift Package message, select Edit gift messaging on the Your Account page of Order Status (opens in new window). Read Check Order Status above for more information on order status messages. You may be able to edit the item if the status reads Order Placed or Order in Progress. Sign in to online Order Status (opens in new window) to view an item on your order. Refer to the Shipping & Delivery help page for more details. You can edit your mobile phone number at any time by signing into your account and editing the shipment notification preferences for your order. Texts are sent between 6:00 am and 10:00 pm in your time zone. We can even send you texts on the day of delivery or after your item has been delivered, depending on your delivery method and courier. The text message will include your order number and a link to track your delivery. Once your order has left the warehouse you will receive a text message. Refer to the Shipping & Delivery help page if you are unavailable to provide a signature. To ensure safe delivery, most shipments require a signature on delivery. If you ordered multiple items, you may have separate tracking information for each item. Once you sign in with your Apple ID and password, select Edit Orders On the Your Orders page, select Track Shipment and the window will display the item's estimated delivery date, tracking number and shipping address. You can also view shipping information in online Order Status (opens in new window). When your item(s) have left the warehouse, we'll send you a Shipment Notification email that includes your carrier, estimated delivery date and, if available, a carrier tracking number. If you need to return any part of your order for replacement, you can initiate the process online.
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